Can I remove a user from sharing my charger?
At present, it is not possible to remove a user from sharing your charger. Instead, the user will need to delete the charger from their own account.
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Does a Charger Group Tariff require user authentication?
No. A Charger Group Tariff requires no user authentication and applies to any user attempting to charge (Public, Private, Enterprise).
How can I delete a user from my account?
To remove a user from your charging zone: Access the Zone Profile: Navigate to the Zone screen and tap the cog icon next to the Zone name to open the Zone Profile. Delete the User: Find the "Users" section, then tap the bin icon next to the name of ...
What are the steps to share access to my charger?
Sharing access to your charger: Understand zone access: Sharing access to your charging zone provides entry to all chargers within that zone. Ensure the "Enable joining zone" toggle is turned ON. Verify this by going to: Zone Profile > Zone Settings ...
How do I assign or remove chargers from an existing group?
To view and manage chargers in a group: From the Charger Groups list, click the group’s Group Name. In the Charger List section, you’ll see all chargers in that group. To remove a charger: Use the Remove Charger action next to that charger. The ...
How can we identify the charger's Bluetooth signal?
The charger's Bluetooth signal does not need to be manually identified by the user. The Installer Miles app handles the discovery process after you select the charger make and model and scan the QR code or enter it manually. The app will then prompt ...