Do I need to sign up?

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• Do I need to sign up?

  No, signing up is not necessary. As a driver, you have access to the Installer Miles access for drivers feature, which will assist you in setting up your charger online or changing the network connection for your charger.

• How do I sign up on the Installer Miles app as an installer?

  To sign up as an installer on the Installer Miles app, follow these steps: Download Installer Miles from the Apple Store or Google Play. Tap on Access for Installers. Enter your email address and create a password. Tap on Next Accept the terms and ...

• Do we need to reboot the charger for its Bluetooth signal to become visible on the device?

  The charger’s Bluetooth signal will remain active and visible from the time its switched on, and will show up even after it has been commissioned.

• How can we identify the charger's Bluetooth signal?

  The charger's Bluetooth signal does not need to be manually identified by the user. The Installer Miles app handles the discovery process after you select the charger make and model and scan the QR code or enter it manually. The app will then prompt ...

• I registered for an account but did not receive a verification email. What should I do?

  If you haven’t received a verification email after registering, please try the following steps: Check Your Spam or Junk Folder: Ensure the verification email hasn’t been mistakenly filtered into your spam or junk email folder. Request a Resend: If ...