How can I download my charging data?
Accessing Charging History: You can download your charging history as a CSV file for detailed records. Navigate to the History screen and tap the "download" icon in the top right corner.
Download Process: Initiating the download will generate a CSV file with your charging sessions from the past 90 days.
Email Delivery: Once the file is ready, it will be emailed to your registered address. This file will include comprehensive details of each session, such as dates, durations, energy consumed, and associated costs.
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How can I download my charging data?
Viewing and Downloading Charging History Access for Owners and Admins: Owners and Admins have the ability to view all charging sessions within the zone, while standard users can only access their personal charging history. Downloading Your History: ...
How do I access more than the last 30 sessions of my charging session history?
Accessing and Downloading Your Charging Session History Full History Access: To obtain your complete charging session history since you began using the Electric Miles app, go to the History screen. After applying the necessary filters, tap the ...
How do I access more than the last 30 sessions of my charging session history?
Accessing Full History: To retrieve your complete charging session history since you began using Electric Miles, go to the History screen and tap the "Download" icon in the top right corner. File Preparation and Delivery: After the file is generated, ...
Why can't I see any charging history?
Occasionally, you might encounter a blank charging history in the app. If this happens, please upgrade the firmware of your charger to enable the capture of future charging data. Should the issue persist after the firmware upgrade, please reach out ...
Why can't I see any charging history?
Troubleshooting a Blank Charging History: Verify Filters: Double-check that the filters applied are correct and set to display the desired data. Update Firmware: A blank history might indicate that your charger’s firmware needs updating. Upgrading ...