How do I add a new charger to the system?
As an Admin, use the "Add Charger" option from the Chargers List, Company, or Location view. You must select a company and location, and provide the charger’s serial number and make & model.
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What information is required to add a new charger?
Mandatory fields: Company, Location, Charger Serial Number, Make & Model, Installation Date, Warranty Details (start date and period), and Maintenance Details (package assigned or not).
Who can create a new location in the system?
Only Enterprise Admins and Company Admins can create new locations. Location Admins do not have this ability.
How do I commission a charger at a new build with no internet?
If you need to commission a charger at a new build without internet: Tap on the network setup card. Disable both the Wi-Fi and LAN toggles, then save the settings. Follow the steps in the Installer Miles app to commission your charger in ...
How do I add an RFID card by pairing it with a charger?
To add an RFID card by pairing with a charger: Select the charger you want to pair with from the charger list in the app. You will have a 30-second window to tap the RFID card on the charger. Once paired, the card will be linked to all chargers in ...