How do I add card payment information?
To add a payment method, navigate to Settings and tap
Payment Method. You can then enter your card details, including the card
number, expiry date, and security code. The information will be securely stored
in the app for future use.
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How do I delete my payment card from the app?
To delete your payment card details, go to Settings and select Payment Method. If you have cards saved on your account, you will see an option to delete the card by following the on-screen instructions.
How do I add an RFID card manually?
To add an RFID card manually: Go to the “Zone Profile” and select the “RFID” option. Enter the unique RFID card code and assign it to a user. By default, the card is assigned to the zone owner, but you can reassign it by selecting a different user.
How do I add an RFID card by pairing it with a charger?
To add an RFID card by pairing with a charger: Select the charger you want to pair with from the charger list in the app. You will have a 30-second window to tap the RFID card on the charger. Once paired, the card will be linked to all chargers in ...
How can I pair my RFID card?
If you're experiencing issues with starting a charge using your RFID card, it may not be properly paired with the Electric Miles app. Although the card is provided with your charger, it requires a simple pairing process before it can be used to ...
How do I link an RFID card to a zone?
To link an RFID card to a zone: Navigate to the “Zone Profile” in the app and select the “RFID” option. You can add the card by entering its unique code or by tapping the card on a specific charger within that zone. Once linked, the card can be used ...