How do I assign or remove chargers from an existing group?
To view and manage chargers in a group:
- From the Charger Groups list, click the group’s Group Name.
- In the Charger List section, you’ll see all chargers in that group.
- To remove a charger:
- Use the Remove Charger action next to that charger.
- The charger will be unassigned from this group and becomes available for other groups.
(Assigning additional chargers would be done via the group edit flow, following the same rules: only chargers at that location and not already in another group.)
Related Articles
Can a Charger Group include chargers from different locations?
No. A Charger Group can only contain chargers from one physical location. All chargers in a group must share the same location. If you need to manage chargers at another site, create a separate group for that location.
Can I remove an RFID card from specific chargers?
No, removing an RFID card from the zone will unlink it from all chargers within that zone. There is no option to remove the card from specific chargers only.
Can I create a group before chargers are installed or online?
Yes. The system supports empty groups: You can create a group with no chargers yet. You can pre‑configure the tariff and other details. Later, when chargers at that location are commissioned, you can add them to this group. This helps you set up ...
Why can’t I add a particular charger to a group?
If a charger doesn’t appear in the Assigned Chargers list when creating or editing a group, it usually means: That charger is already part of another group. Each charger can belong to only one group at a time, so it is hidden from the available list. ...
How do I assign different prices to different user groups?
During the setup process, we will collect information about the user groups you wish to manage in your app. Currently, this setup must be done manually, and we recommend contacting our support team for assistance. Once your user groups are defined: ...