How do I check or change the tariff applied to a charger group?

How do I check or change the tariff applied to a charger group?

To check:

  1. Go to the Charger Groups tab.
  2. Look at the Active Tariff column for each group.
  3. Or click on a Group Name to see the tariff in the Group Details section.

To change:

  1. Open the Charger Group’s details (click Group Name).
  2. Use the Edit action for that group.
  3. Update the Tariff field.
  4. Save your changes.

The new tariff will then apply to all chargers in that group.


    • Related Articles

    • Does a Charger Group Tariff require user authentication?

      No. A Charger Group Tariff requires no user authentication and applies to any user attempting to charge (Public, Private, Enterprise).

    • How can I see who changed a group’s chargers or tariff and when?

      Use the Audit Trail on the Charger Group details page: Click the Group Name to open the group. Go to the Audit Trail section/tab. You’ll see a log of: Actions performed (Charger Added/Removed, Tariff Linked/Unlinked) User who made the change Date and ...

    • A charger isn’t using the tariff I expect. How do I troubleshoot this with groups?

      Check the following: Is the charger in a group? Open the relevant Charger Group and confirm the charger is listed in its Charger List. Which tariff is active on the group? On the Charger Groups tab, confirm the Active Tariff for that group. Is the ...

    • What happens if I delete a Charger Group?

      When you click Delete on a Charger Group: The group itself is removed. All chargers in that group are unassigned from the group. The chargers themselves remain active in the system; they’re just no longer part of any group or covered by that ...

    • How do I create a new Charger Group?

      Go to the Chargers module and open the Charger Groups tab. Click Add Charger Group (top‑right). Fill in Group Name (required) and Description (optional). Select the Location for the group. (Optional) Select the Tariff to link to this group. Under ...