How do I contact Installer Miles support?

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• How do I contact Electric Miles support?

  To submit your query, simply click on the "Submit a request" button at the bottom right of the Help and Support page. This will open a form for you to fill in with the details of your request. Alternatively, you can use this link to access the form ...

• What is Electric Miles?

  Electric Miles is a cutting-edge smart charging platform crafted to transform the electric vehicle (EV) charging experience. By leveraging advanced technology, our solution optimizes charging for maximum convenience, efficiency, and cost savings for ...

• Which cars and chargers does Electric Miles support?

  Our app supports a wide range of electric vehicles. If your vehicle is not currently listed, please send the car details to support@electricmiles.co.uk, and we will work to add it promptly. We use these details to tailor charging schedules based on ...

• How does Electric Miles help the National Grid?

  Electric Miles plays a vital role in supporting the National Grid, particularly within the context of the UK’s highly congested electricity grid. Here’s how: Eases Grid Congestion: By enabling users to shift their charging to off-peak times, Electric ...

• How Installer Miles works?

  For Installers: Here is a high-level overview of the commissioning process: Installation: The EV charger is installed at a new or existing build. Configuration: Within the app, parameters are configured. These parameters include: Network setup Load ...