Related Articles
What is a Zone?
Understanding your zone: Create your own charging space: A Zone is your personal hub where you can effortlessly connect multiple chargers and invite others to share access. You can set up Zones for any location—be it your primary home, a vacation ...
How can I connect a charger to a Zone?
Connecting and configuring your charger: Create your charging zone: Start by setting up a Charging Zone if it hasn’t been established yet. This initial step is essential before adding any chargers. Add a Charger: If your Zone is empty, look for the ...
Who can create vehicles?
All admins (Enterprise/Company/Location) can create vehicles, but vehicle creation happens at location level only.
How can I join a Zone?
Joining a Charging Zone: Obtain the Joining Code: Ensure you have the correct joining code for the charging zone you wish to join. For New Users: If no charging zones are listed in your account, locate the "Join zone" button on the Zone screen. Tap ...
Why am I unable to join a zone?
Troubleshooting Joining Errors: Verify the Joining Code: Double-check that the joining code you’ve entered is correct and free from errors. Confirm Zone access ettings: Ensure that the zone owner has enabled the "Joining the zone" option. To verify ...