How do I invite a new user into my account?
To manage user access to your charging zone, follow these steps:
Navigate to the users screen: Go to the Zone screen and locate the cog icon next to the Zone name. Tap on this to access the Zone Profile. From there, select the "Users" option.
Share zone access: To share access, provide the zone's joining code to the user. Access the Zone Profile by tapping the cog icon, then find and tap the "Users" card.
Invite users to the zone: In the Users screen, tap the "Invite User" button. You'll be presented with options to share the joining code. The user can enter this code to gain immediate access to your charging zone.
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How do I assign different prices to different user groups?
During the setup process, we will collect information about the user groups you wish to manage in your app. Currently, this setup must be done manually, and we recommend contacting our support team for assistance. Once your user groups are defined: ...
How can I delete a user from my account?
To remove a user from your charging zone: Access the Zone Profile: Navigate to the Zone screen and tap the cog icon next to the Zone name to open the Zone Profile. Delete the User: Find the "Users" section, then tap the bin icon next to the name of ...
Can I remove a user from sharing my charger?
At present, it is not possible to remove a user from sharing your charger. Instead, the user will need to delete the charger from their own account. Alternatively, you can contact our support team at support@electricmiles.com.
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