How do I see all existing Charger Groups and their key details?
- Open the Chargers module and go to the Charger Groups tab.
- You’ll see a table listing all groups, including:
- Group Name (click to open details)
- Location
- Count of chargers in the group
- Active Tariff linked to the group
You can also search and filter by Location (at company level) to find specific groups.
Related Articles
Why do I see different fields when viewing charger groups at company vs. location level?
At company level, you can: See groups across multiple locations. Filter by Location. See the Location field in group details. At a specific location level, the Location Selection step may not be shown when creating a group, because it’s already ...
How do I download a report of my charger groups?
On the Charger Groups listing page, there is an option to download a report of the table. Use it to export details such as Group Name, Location, charger count, and Active Tariff for offline analysis or reporting.
How to add Installation Details?
After adding the charger, under 'Installation details', you can input the following details: Property type - The dropdown menu will let you choose between 'Existing build' or 'New build' Charger address - Enter the charger's postcode to get the ...
Where can I see all the driver groups?
The driver groups page can be accessed from the side menu. The page displays all the driver groups. For Enterprise, it shows all the driver groups connected to each company. For Company, it only shows the attached groups under that company.
A charger isn’t using the tariff I expect. How do I troubleshoot this with groups?
Check the following: Is the charger in a group? Open the relevant Charger Group and confirm the charger is listed in its Charger List. Which tariff is active on the group? On the Charger Groups tab, confirm the Active Tariff for that group. Is the ...