How many EVs can be added to one account?

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• How many EVs can be added to one account?

  At present, our system does not support adding multiple EVs to a single account. However, you can add the EV with the higher battery capacity to your account and use it to charge both vehicles. Alternatively, each member within the zone can add their ...

• My charger is not connecting to my Electric Miles (EM) account. What should I do?

  If your charger is not successfully connecting to your EM account, please ensure the following: Check that the charger has been installed correctly and is online. If the charger is not connected to your home internet, it will not be added to your EM ...

• How can I delete an RFID card from my account?

  To remove an RFID card from your account, follow these steps: Open the Electric Miles App: Access the settings menu. Select "RFID Card": Find this option in the settings. Choose the Card to Delete: Tap on the RFID card you wish to remove. Delete the ...

• Can I assign multiple RFID cards in one zone?

  Yes, you can add multiple RFID cards to a charging zone. Each card can be assigned to specific users, allowing you to track individual charging sessions easily.

• I registered for an account but did not receive a verification email. What should I do?

  If you haven’t received a verification email after registering, please try the following steps: Check Your Spam or Junk Folder: Ensure the verification email hasn’t been mistakenly filtered into your spam or junk email folder. Request a Resend: If ...