How many EVs can be added to one account?
At present, our system does not support adding multiple EVs to a single account. However, you can add the EV with the higher battery capacity to your account and use it to charge both vehicles.
Alternatively, each member within the zone can add their own EV to their individual account.
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How many EVs can be added to one account?
Currently, adding multiple EVs to one account is not supported. However, you can add the car with the higher battery capacity and use the same account to charge two EVs. Alternatively, a family member can create their own Electric Miles account, link ...
My charger is not connecting to my Electric Miles (EM) account. What should I do?
If your charger is not successfully connecting to your EM account, please ensure the following: Check that the charger has been installed correctly and is online. If the charger is not connected to your home internet, it will not be added to your EM ...
Who should I contact for help with account management issues?
If you need assistance, contact your account manager or the support team for help with account management.
How can I delete an RFID card from my account?
To remove an RFID card from your account, follow these steps: Open the Electric Miles App: Access the settings menu. Select "RFID Card": Find this option in the settings. Choose the Card to Delete: Tap on the RFID card you wish to remove. Delete the ...
Can I assign multiple RFID cards in one zone?
Yes, you can add multiple RFID cards to a charging zone. Each card can be assigned to specific users, allowing you to track individual charging sessions easily.