How to add Installation Details?
After adding the charger, under 'Installation details', you can input the following details:
Property type - The dropdown menu will let you choose between 'Existing build' or 'New build'
Charger address - Enter the charger's postcode to get the address, or enter the address manually
Customer email address - This will send a confirmation to the customer to inform them that installation is complete
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What information is required to add a new charger?
Mandatory fields: Company, Location, Charger Serial Number, Make & Model, Installation Date, Warranty Details (start date and period), and Maintenance Details (package assigned or not).
How do I add or change my electricity tariff?
To add or amend your electricity tariff in the app, follow these steps: Tap the cog icon on the Zone screen. On the Zone Profile screen, scroll down to the energy tariff section. To add a new tariff, tap on ‘Energy tariff.’ To modify an existing ...
Can I edit the Enterprise details from the "Details" tab?
No, the "Details" tab is read-only and cannot be edited directly. You should contact the support team to have it updated.
What information is available in the "Details" tab?
The "Details" tab shows general information about your Enterprise, including name, phone number, address, and financial details. This tab is read-only.
How do I find the financial details of my Enterprise?
Go to the "Details" tab in the admin control center on the left side of your portal (navigation bar) to view financial details.