The charger isn't responding immediately after the success screen. What should I do?
After commissioning, the charger may take an additional 1 or 2 minutes to boot up completely. Please allow it time to initialise.
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How can I connect a charger?
Connecting and configuring your charger: Create your charging zone: Start by setting up a Charging Zone if it hasn’t been established yet. This initial step is essential before adding any chargers. Add a Charger: If your Zone is empty, look for the ...
How can I connect a charger to a Zone?
Connecting and configuring your charger: Create your charging zone: Start by setting up a Charging Zone if it hasn’t been established yet. This initial step is essential before adding any chargers. Add a Charger: If your Zone is empty, look for the ...
How to connect charger with LAN?
Follow the instructions below to set the charger online using the LAN network on the Installer Miles App. You can download the Installer Miles app here on App Store and on Google Play Store. Open the Installer Miles App, tap 'Access for Electric ...
How do I bring my charger back online on the Electric Miles app via LAN (Hardwired)?
To get started, please follow the steps below to onboard your charger using the Installer Miles app: Download and launch the Installer Miles App. Tap on ‘Access for Electric Miles Drivers’, then select ‘Charger Connectivity’. Select your charger make ...
How do I configure my charger?
Configuring Your Charger: Access the Charger List: Begin at the Zone screen and find the cog icon positioned at the top, adjacent to the Zone name. Tap this icon to open the Zone profile. Navigate to Charger Settings: Within the Zone profile, locate ...