What are User Groups (Driver Groups)?
User Groups are a core driver segmentation tool that let administrators create logical groupings of drivers (for example, “Fleet Drivers”, “Retail Customers”, “VIP Users”). These groupings are used to apply targeted management actions to a set of drivers at the same time.
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Why are Driver Groups important?
Driver Groups make administration more scalable and efficient. Instead of changing a tariff or policy for each driver one by one, an administrator can configure it once for the group. This simplifies tariff assignment, reduces configuration errors, ...
How do I assign different prices to different user groups?
During the setup process, we will collect information about the user groups you wish to manage in your app. Currently, this setup must be done manually, and we recommend contacting our support team for assistance. Once your user groups are defined: ...
Where can I see all the driver groups?
The driver groups page can be accessed from the side menu. The page displays all the driver groups. For Enterprise, it shows all the driver groups connected to each company. For Company, it only shows the attached groups under that company.
How can I handle different pricing for different groups of drivers?
For pricing differentiation, new tariffs can be created and assigned to user groups. This allows new rates to be applied to specific groups.
What information is shown in the Driver List table for a group?
The Driver List table shows: Driver ID Name and email Driver status – enabled or disabled Driver groups – the other driver groups this driver is part of in the same company Postcode, City, Country Payment Methods attached Action button