What do I do if my charger does not connect to Electric Miles?
Occasionally, your charger may not connect to Electric Miles. If this occurs, try the following troubleshooting steps:
Verify charger status: Ensure your charger is online by using the Installer Miles app.
Confirm serial number: Double-check that you are entering the correct charger serial number. Try using the built-in QR scanner prevent any errors.
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How do I bring my charger back online on the Electric Miles app via Wi-Fi?
If you want to connect your charger to a new broadband, please follow the below steps: Note: Please ensure the following before you start commissioning. The Wi-fi router and the charger shouldn't be more than 5 meters away. Project EV chargers - Work ...
What is Electric Miles?
Electric Miles is a cutting-edge smart charging platform crafted to transform the electric vehicle (EV) charging experience. By leveraging advanced technology, our solution optimizes charging for maximum convenience, efficiency, and cost savings for ...
How to connect charger with LAN?
Follow the instructions below to set the charger online using the LAN network on the Installer Miles App. You can download the Installer Miles app here on App Store and on Google Play Store. Open the Installer Miles App, tap 'Access for Electric ...
How can Electric Miles save me money?
Electric Miles helps you save money in multiple ways: Optimize Charging Costs: Leverage off-peak charging times and preferential tariffs through our platform, ensuring your EV charges when energy prices are at their lowest, significantly reducing ...
Which cars and chargers does Electric Miles support?
Our app supports a wide range of electric vehicles. If your vehicle is not currently listed, please send the car details to support@electricmiles.co.uk, and we will work to add it promptly. We use these details to tailor charging schedules based on ...