What happens to suspended tags in the offline cache?

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• What happens if a tag is suspended while an offline session is active?

  In the scenario “Tag suspended while offline session active”: An admin suspends the tag in the portal. The system immediately pushes a cache update to online chargers. For offline chargers, the session continues until connectivity is restored. When ...

• What is the maximum age of the offline cache?

  The maximum offline cache age is 7 days.

• How are offline sessions authorized for ID tags?

  During offline authorization: The charger checks if the tag exists in the local cache. It verifies the cache has not expired (7-day limit). It logs the session locally for later synchronization.

• What does “Offline Authorization” mean when creating a tag?

  The Offline Authorization field (Enable / Disable) controls whether the tag works when the system is offline. The tag is added to an offline cache list, and chargers can authorize sessions using the last downloaded cache file during internet outages.

• Where can I view and manage existing ID tags?

  Use the ID Tags List page, it shows a data table with all tags and their key details. The ID Tags List table includes: Checkbox (shown only when bulk actions are triggered) Tag Serial Number Tag Name Type Status Assigned To (Driver/Company) Multiple ...