What is a Charger Group and why would I use it?
A Charger Group is a collection of chargers at the same location that you manage together.
You use it to:
- Apply the same tariff to multiple chargers at once
- Keep pricing consistent for similar hardware (e.g., all 150kW DC fast chargers)
- View and manage a group of chargers from one place instead of individually
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How can I quickly find a specific charger group?
Use the tools on the Charger Groups listing page: Search bar – type part of the Group Name or other visible text. Location filter (at company level) – narrow down groups to a particular site. This helps you find the correct group when you manage ...
How do I check or change the tariff applied to a charger group?
To check: Go to the Charger Groups tab. Look at the Active Tariff column for each group. Or click on a Group Name to see the tariff in the Group Details section. To change: Open the Charger Group’s details (click Group Name). Use the Edit action for ...
How do I assign or remove chargers from an existing group?
To view and manage chargers in a group: From the Charger Groups list, click the group’s Group Name. In the Charger List section, you’ll see all chargers in that group. To remove a charger: Use the Remove Charger action next to that charger. The ...
How can I see all chargers in a group and their current status?
From the Charger Groups list, click the group’s Group Name. In the Charger List section, you’ll see for each charger: Name and Serial Number Make and Model Rated Power Last Heartbeat Connector Status Use the search and filters (Make, Model, Connector ...
How can I see who changed a group’s chargers or tariff and when?
Use the Audit Trail on the Charger Group details page: Click the Group Name to open the group. Go to the Audit Trail section/tab. You’ll see a log of: Actions performed (Charger Added/Removed, Tariff Linked/Unlinked) User who made the change Date and ...