What is a holding fee?

What is a holding fee?

A holding fee is a temporary charge placed on your account by the operator when you start a charging session. The actual amount to be deducted will be finalised after the session ends, which may include additional fees such as a connection fee.


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    • What is a connection fee?

      A connection fee is a one-time charge set by the operator, applied to every transaction regardless of the duration of your charging session.

    • What is a connection fee?

      A Connection Fee is a one-time charge that you, as the operator, can set. It is added to every transaction, regardless of the session’s duration.

    • Can I charge my car for a specific duration?

      Yes, you can not set a specific duration for charging. We offer continuous charging at the moment, meaning the charging will stop at the request of the charger, car or when charging will reach the holding amount.

    • How does pricing work?

      Pricing is managed through Price Groups, which allow you to set specific rates for EV drivers. Here’s a breakdown of how it works: Fixed Pricing: Set a flat rate per kWh used, applicable all day, regardless of the time. Dual Rate Pricing: Set ...

    • What information is required to create a new location?

      You must provide the Location Name, Socket Fees, Address (including Address line 1, City, Postcode, Country), Energy supplier, and Tariff Details (single or dual tariff).