What is the Cable Lock Feature?
The cable lock feature guarantees that your charging cable stays firmly connected to both the charger and your EV throughout the charging session. This feature helps prevent unauthorized disconnections and maintains a reliable charging experience.
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How do I enable the Cable Lock feature?
To activate the cable lock feature, follow these steps: Select the charger from the Zone page. This will direct you to the charger dashboard screen. Scroll to the bottom and locate the charger settings. Tap on the settings icon. Find the cable lock ...
How do I lock my cable using the app?
To Access the Cable Lock Feature: Select Your Charger: Navigate to the "Zone" page and choose the charger you wish to manage. Open the Charger Dashboard: You will be taken to the charger dashboard screen. Find Charger Settings: Scroll to the bottom ...
How can I manually release the Cable Lock?
To manually release the cable lock, follow these steps: Open the Electric Miles app. Select the charger from the Zone page. Navigate to the charger dashboard screen. Scroll to the bottom and access the charger settings. Tap on the settings icon. ...
What do I do if my charging cable is stuck?
Press the gun in firmly into the charger to release the pin unlock button in the app. Please make sure your charger is on the latest firmware for this feature to work.
How Installer Miles works?
For Installers: Here is a high-level overview of the commissioning process: Installation: The EV charger is installed at a new or existing build. Configuration: Within the app, parameters are configured. These parameters include: Network setup Load ...