What to do if your tariff isn't found in the dropdown list?
If you can't find your tariff in the dropdown list, you can manually add it by following these steps:
Open the Electric Miles app.
Go to the Zone Profile screen by tapping on the cog icon on the home screen.
If no Energy tariff has been added yet, tap Your Supplier. If a tariff is already listed, delete it first.
Choose your energy supplier.
Tap on Tariff Name.
At the bottom of the dropdown, select Add tariff manually.
Enter the Day rate.
For dual tariffs, enable Night rate and input the Night rate.
Set the Night rate Start time and Finish time.
Tap Add.
Finally, tap Save.
Related Articles
How do I add or change my electricity tariff?
To add or amend your electricity tariff in the app, follow these steps: Tap the cog icon on the Zone screen. On the Zone Profile screen, scroll down to the energy tariff section. To add a new tariff, tap on ‘Energy tariff.’ To modify an existing ...
Unable to find my Car Make/Model in the dropdown List?
If your vehicle isn't listed in the Electric Miles app, please email our support team at support@electricmiles.co.uk with the following details: Make Model Battery Capacity Range We’ll ensure your vehicle is added promptly.
What do I do if I can't find my tariff in the Electric Miles app?
We are committed to supporting a wide range of tariffs for our users. If you encounter a situation where your tariff is not available in the app, you can manually add it. To manually add a tariff, follow these steps: Open the Electric Miles app. ...
Which electricity supplier tariff should I be on for the best deals on EV charging?
You can find a list of the best EV tariffs at https://www.zap-map.com/charge-points/ev-energy-tariffs/
Will adding a tariff manually impact my Smart Charge, Charging Times, or Cost?
No, manually adding a tariff will not impact the charging times, costs, or smart charging functionality. The only difference is that the tariff will be labelled as "manual."