Why can't I see any charging history?

Why can't I see any charging history?

Troubleshooting a Blank Charging History:

  • Verify Filters: Double-check that the filters applied are correct and set to display the desired data.
  • Update Firmware: A blank history might indicate that your charger’s firmware needs updating. Upgrading the firmware can resolve this issue and enable the capture of new data.
  • Contact Support: If the problem continues despite updating the firmware, please contact our support team for further assistance.