Why can't I stop the charge session with my RFID Card?
If you're having difficulty stopping a charge session with your RFID card, verify that you are using the same card that initiated the session. If issues persist, you can also stop the session using the Electric Miles app for a seamless experience.
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How can I pair my RFID card?
If you're experiencing issues with starting a charge using your RFID card, it may not be properly paired with the Electric Miles app. Although the card is provided with your charger, it requires a simple pairing process before it can be used to ...
How to rename my RFID Card?
To rename your RFID card, please follow these steps: Open the Electric Miles App: Launch the app on your device. Select Your Charger: Navigate to the Zone page and choose the appropriate charger. Access Charger Dashboard: This will take you to the ...
How can I delete an RFID card from my account?
To remove an RFID card from your account, follow these steps: Open the Electric Miles App: Access the settings menu. Select "RFID Card": Find this option in the settings. Choose the Card to Delete: Tap on the RFID card you wish to remove. Delete the ...
How do I add an RFID card manually?
To add an RFID card manually: Go to the “Zone Profile” and select the “RFID” option. Enter the unique RFID card code and assign it to a user. By default, the card is assigned to the zone owner, but you can reassign it by selecting a different user.
How do I link an RFID card to a zone?
To link an RFID card to a zone: Navigate to the “Zone Profile” in the app and select the “RFID” option. You can add the card by entering its unique code or by tapping the card on a specific charger within that zone. Once linked, the card can be used ...