Why does the charge point show as "Busy" when it is available?

Why does the charge point show as "Busy" when it is available?

There may be a delay in updating the status of the charge point due to the operator's system. Try refreshing the screen to get the most current status.


    • Related Articles

    • How to Boost/immediate charge?

      Initiating an Immediate Charge: Navigate to the Zone Screen: Open your charging interface and go to the Zone screen. Access Boost options: Tap the "Boost" button to reveal additional options in a drawer. Select charging target: Choose your preferred ...
    • How do I set up a manual schedule charge?

      To schedule a charging session for a specific time, follow these steps: Navigate to the zone screen: Open the app and go to the zone Screen. Tap the "Boost" button: On the Zone Screen, locate and tap the "Boost" button to open the drawer with Boost ...
    • How to start a Boost charge session?

      To quickly boost your EV's charge, follow these steps: Plug in the Charging Cable: Connect your vehicle to the charger. Access the "Boost" Tab: On the zone screen navigate to the Boost section. Open Options Drawer: Tap to reveal settings for time, ...
    • Why can't I schedule a future charge session?

      Active charge sessions: Scheduling a future charge is not possible while a current session is in progress. Cable connection: If the charging cable is connected, make sure to disable the "Charge EV now" toggle to schedule a charge for a future time.
    • Can I use solar charging together with smart charge?

      Yes, solar charging can be used with smart charge, but smart solar must be enabled for both features to work seamlessly.