Why does the charge point show as "Busy" when it is available?
There may be a delay in updating the status of the charge
point due to the operator's system. Try refreshing the screen to get the most
current status.
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How to Boost/immediate charge?
Initiating an Immediate Charge: Navigate to the Zone Screen: Open your charging interface and go to the Zone screen. Access Boost options: Tap the "Boost" button to reveal additional options in a drawer. Select charging target: Choose your preferred ...
How do I set up a manual schedule charge?
To schedule a charging session for a specific time, follow these steps: Navigate to the zone screen: Open the app and go to the zone Screen. Tap the "Boost" button: On the Zone Screen, locate and tap the "Boost" button to open the drawer with Boost ...
How to start a Boost charge session?
To quickly boost your EV's charge, follow these steps: Plug in the Charging Cable: Connect your vehicle to the charger. Access the "Boost" Tab: On the zone screen navigate to the Boost section. Open Options Drawer: Tap to reveal settings for time, ...
Why can't I schedule a future charge session?
Active charge sessions: Scheduling a future charge is not possible while a current session is in progress. Cable connection: If the charging cable is connected, make sure to disable the "Charge EV now" toggle to schedule a charge for a future time.
Can I use solar charging together with smart charge?
Yes, solar charging can be used with smart charge, but smart solar must be enabled for both features to work seamlessly.