Why is My Car Not Charging?
There are several reasons why your charger might not be functioning as expected. To troubleshoot, consider the following:
Ensure the cable is securely connected at both ends. It may require some additional force to achieve a proper connection.
Confirm that your charger is connected to the internet using the Installer Miles app to link it to your home network.
Check the Electric Miles app to verify that your charger status is "Ready to charge."
Review your EV car app settings to ensure they do not conflict with the charging app.
Disable any restricted hours set on the charger in the charger settings.
If the charger indicator is flashing red, contact the manufacturer for assistance.
Make sure the charger is receiving power.