Will I be charged if the charging is completed but the car is not disconnected from the charger?
Yes, additional fees may apply if your car remains connected
to the charger after the charging session is complete. We recommend
disconnecting your vehicle promptly to avoid any extra charges. Check with the
operator for additional cost that may apply to your session.
Related Articles
Why is My Car Not Charging?
There are several reasons why your charger might not be functioning as expected. To troubleshoot, consider the following: Ensure the cable is securely connected at both ends. It may require some additional force to achieve a proper connection. ...
Can I charge my car for a specific duration?
Yes, you can not set a specific duration for charging. We offer continuous charging at the moment, meaning the charging will stop at the request of the charger, car or when charging will reach the holding amount.
How do I configure solar charging for my charger?
After adding the charger and setting up the network, follow these steps to configure solar charging: Go to 'Load Management'. Enable the load management option. In the Connection type dropdown, choose 'CT clamp'. Toggle the Solar charging option to ...
How does smart charging work based on cost preferences on a single-rate tariff?
Configuring Smart Charging on a Single-Rate Tariff: Define Budget and Timing: Set a budget for the energy consumption and specify a 'ready by' time. The car will commence charging immediately upon connection and will continue until it meets your ...
Why isn't my charger charging when set to solar?
If your charger isn't functioning with solar power enabled, several factors could be at play. Here are key steps to ensure your solar configuration is correctly set up in the app: Verify CT Clamp Connection: The CT clamp monitors power flow to detect ...