Installer Miles Access for Drivers
How do I set up a network connection?
To set up a network connection after adding the charger, follow these steps: Wi-Fi: Choose 'Wi-Fi' in the network settings screen. Allow permission to access location services on your phone, if prompted. Ensure you enable location services in the ...
Why is my charger commissioning failing?
If your charger commissioning is failing, it could be due to several reasons: Wi-Fi Range: Ensure that your Wi-Fi router is within 5 meters of the charger. If it's further away, consider using a Wi-Fi extender. Wi-Fi Frequency: Check if your Wi-Fi ...
How do I get my charger into pairing mode?
To put your EV charger into pairing mode, follow these steps: Turn Off and On: Turn off the charger from the power supply, wait a moment, and then turn it back on. This will initiate pairing mode, which lasts for about 60 seconds. Check for Hotspot ...
What are the different ways I can commission my charger?
On the Installer Miles app, you can commission your charger in three different ways: Wi-Fi: If the home Wi-Fi router is within 5 meters of the charger, you can set up the network using Wi-Fi and connect your charger to the home Wi-Fi network for ...
How do I commission a charger if I have no internet?
If you need to commission a charger without internet: Tap on the network setup card. Disable both the Wi-Fi and LAN toggles, then save the settings. Follow the steps in the Installer Miles app to commission your charger in plug-and-charge mode.
How do I set the Charging mode?
After adding the charger and configuring the network, follow these steps to set the charging mode: Select "Other Settings." On the "Charging Mode" screen, choose your desired charging mode. Save the settings.
Do I need to sign up?
No, signing up is not necessary. As a driver, you have access to the Installer Miles access for drivers feature, which will assist you in setting up your charger online or changing the network connection for your charger.