What tariff options are available when creating a location?
You can select either a single tariff (one rate) or a dual tariff (off-peak and peak rates with respective hours).
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Can RFID cards be used in zones with payment options enabled?
No, RFID functionality is only available in zones that do not have payment options enabled. Zones with payment options require other methods for initiating charging sessions.
What do I do if I can't find my tariff in the Electric Miles app?
We are committed to supporting a wide range of tariffs for our users. If you encounter a situation where your tariff is not available in the app, you can manually add it. To manually add a tariff, follow these steps: Open the Electric Miles app. ...
What information is required to create a new location?
You must provide the Location Name, Socket Fees, Address (including Address line 1, City, Postcode, Country), Energy supplier, and Tariff Details (single or dual tariff).
How do I edit a location’s details?
Click the "Edit" action next to the location in the table. You can update the name, address, and tariff details.
How does smart charging work based on energy preferences on a dual-rate tariff?
If you're on a dual-rate tariff, set up Smart Charging with the following steps: Specify Budget and Time: Define a budget for the energy you wish to consume and a "ready by" time. System Optimization: The system will assess if your budget can be ...