RFID
Why can't I add my RFID Cards to the Electric Miles App?
Currently, we only support RFID cards with unique IDs. If you have plain RFID cards without unique IDs, please reach out to our support team at support@electricmiles.co.uk for assistance.
Why can't I stop the charge session with my RFID Card?
If you're having difficulty stopping a charge session with your RFID card, verify that you are using the same card that initiated the session. If issues persist, you can also stop the session using the Electric Miles app for a seamless experience.
How to rename my RFID Card?
To rename your RFID card, please follow these steps: Open the Electric Miles App: Launch the app on your device. Select Your Charger: Navigate to the Zone page and choose the appropriate charger. Access Charger Dashboard: This will take you to the ...
I lost my card, what should I do?
If you've misplaced your RFID card, follow these steps: Contact Charger Manufacturer: Reach out to your charger manufacturer to request a replacement card. Pair the New Card: Upon receiving the new card, use the pairing instructions in the Electric ...
How can I delete an RFID card from my account?
To remove an RFID card from your account, follow these steps: Open the Electric Miles App: Access the settings menu. Select "RFID Card": Find this option in the settings. Choose the Card to Delete: Tap on the RFID card you wish to remove. Delete the ...
How can I pair my RFID card?
If you're experiencing issues with starting a charge using your RFID card, it may not be properly paired with the Electric Miles app. Although the card is provided with your charger, it requires a simple pairing process before it can be used to ...
I have an RFID-compatible charger, can I use it with the Electric Miles app?
Certainly! If your charger is RFID-compatible, you can integrate it with the Electric Miles app effortlessly. Just follow the detailed instructions provided within the app to pair your RFID card, enabling a smooth and efficient charging experience