Smart Charging
Why can't I Smart charge if I am using Solar charging modes?
Current Limitation: Smart Charging cannot be used when the Solar feature is enabled. This is due to Smart Charging’s reliance on off-peak nighttime hours, during which solar energy is not available. Future Enhancements: We are diligently working on ...
Why is the smart charge session operating outside of off-peak hours?
Smart charge schedules offer versatile customization options, including off-peak timing, cost, and energy consumption. Depending on your settings, charging sessions may be initiated outside of the off-peak window. For example, if your target extends ...
How does smart charging work based on energy preferences on a dual-rate tariff?
If you're on a dual-rate tariff, set up Smart Charging with the following steps: Specify Budget and Time: Define a budget for the energy you wish to consume and a "ready by" time. System Optimization: The system will assess if your budget can be ...
How to enable Smart Charging with cost preferences on a dual tariff?
To enable Smart Charging by Cost, follow these steps: Add Tariff and Car Information: Ensure your account includes details about your tariff and vehicle. Access Smart Charging Settings: Navigate to the Overview screen on your charging interface. ...
How does smart charging work based on cost preferences on a dual-rate tariff?
To enable Smart Charging on a dual-rate tariff, follow these steps: Set Energy and Timing: Specify the amount of energy you wish to consume and your desired "ready by" time. The system will first attempt to fulfill this energy requirement during ...
How to activate Smart Charging with energy preferences on a dual tariff?
Setting Up Smart Charging by Energy: Update Your Details: Ensure your tariff and car information are added to your account. Access Smart Schedule: Go to the Overview screen of your charging interface. Scroll down and select the "Smart Schedule" ...
How does smart charging work based on cost preferences on a single-rate tariff?
Configuring Smart Charging on a Single-Rate Tariff: Define Budget and Timing: Set a budget for the energy consumption and specify a 'ready by' time. The car will commence charging immediately upon connection and will continue until it meets your ...
How does smart charging work based on energy preferences on a single-rate tariff?
Setting Up Smart Charging on a Single-Rate Tariff: Specify Energy and Time: Define the energy consumption and set a 'ready by' time. Your car will start charging immediately upon connection and continue until it meets the specified energy target. ...
How to activate Smart Charging with Energy preferences on a single tariff?
Enabling Smart Charging by Energy: Add Tariff and Car Information: Ensure your tariff and car details are updated in your account. Access Smart Schedule: Navigate to the Overview screen on your charging interface and scroll down to find the Smart ...
How does Electric Miles know my smart charging information?
Smart Charging Setup: Key Information Required Car and Charger Details: Provide information about your car model and charger model. Supplier Tariff: Enter your energy supplier's tariff details. Intelligent Charging Preferences: Specify your schedule, ...
How does smart off-peak work?
Optimize your charging with smart off-peak Cost-efficient charging: Smart off-peak mode charges your car exclusively during your tariff’s off-peak hours, helping to minimize energy costs. Ideal if off-peak charging provides enough power for your EV's ...
How do I enable smart charging?
Maximize Off-Peak Benefits with Smart Charging: If you have a dual tariff, we recommend using Smart Charging to make the most of your off-peak hours. Here’s how to set it up: Open the Electric Miles App: Go to the Overview page. Add Your Energy ...