Contacting Electric Miles Support
How do I contact support from the Electric Miles App?
To contact support via the Electric Miles (EM) App, follow the below steps: 1. Open the app and tap on the avatar icon on top-right corner. 2. Scroll down and tap on "Residential Support." 3. Choose your preferred support option. a. Chat b. Contact ...
Can I remove a user from sharing my charger?
At present, it is not possible to remove a user from sharing your charger. Instead, the user will need to delete the charger from their own account. Alternatively, you can contact our support team at support@electricmiles.com.
My charger is not connecting to my Electric Miles (EM) account. What should I do?
If your charger is not successfully connecting to your EM account, please ensure the following: Check that the charger has been installed correctly and is online. If the charger is not connected to your home internet, it will not be added to your EM ...
How do I contact Electric Miles support?
To submit your query, simply scroll down and click on the "Submit a ticket" button at the bottom right of the Help and Support page. This will open a form for you to fill in with the details of your request. Alternatively, you can use this link to ...