| Error Code | Error | Description | LED Colour | Resolution | Notes |
| 0 | Contactor Welded | Contactor issue | RED | Disconnect car, power cycle charger | Constant fault requires on site visit |
| 1 | Contactor does not respond | Contactor issue | RED | Disconnect car, power cycle charger | Constant fault requires on site visit |
| 2 | Interlock Error | Interlock issue | RED | Check Charging cable is fully inserted, remove and reinsert cable | Constant fault requires on site visit |
| 3 | Interlock unlock error | Interlock issue | RED | Check Charging cable is fully inserted, remove and reinsert cable | Constant fault requires on site visit |
| 4 | Proximity Pilot Error | Communication error | RED | Remove and reinsert charging cable | Constant fault requires on site visit |
| 5 | CP Diode | Communication error | RED | Remove and reinsert charging cable | |
| 6 | CP Short | Communication error | RED | Remove and reinsert charging cable, Try an alternative cable | Constant fault requires on site visit |
| 7 | Over Voltage phase 1 | Voltage above 270V | RED | Power cycle device | Supply voltage and cable terminations should be checked, Constant fault requires on site visit |
| 8 | Over Voltage phase 2 | Voltage above 270V | RED | Power cycle device | Supply voltage and cable terminations should be checked, Constant fault requires on site visit |
| 9 | Over Voltage phase 3 | Voltage above 270V | RED | Power cycle device | Supply voltage and cable terminations should be checked, Constant fault requires on site visit |
| 10 | Under Voltage phase 1 | Voltage under 190V | RED | Power cycle device | Supply voltage and cable terminations should be checked, Constant fault requires on site visit |
| 11 | Under Voltage phase 2 | Voltage under 190V | RED | Power cycle device | Supply voltage and cable terminations should be checked, Constant fault requires on site visit |
| 12 | Under Voltage phase 3 | Voltage under 190V | RED | Power cycle device | Supply voltage and cable terminations should be checked, Constant fault requires on site visit |
| 13 | Over Current Phase 1 | Current above set value | PURPLE | Check Property usage, if low then the charging session will resume. Setting should be checked and confirmed correct | Error can be related to vehicle, disconnect and reconnect vehicle |
| 14 | Over Current Phase 2 | Current above set value | PURPLE | Check Property usage, if low then the charging session will resume. Setting should be checked and confirmed correct | Error can be related to vehicle, disconnect and reconnect vehicle |
| 15 | Over Current Phase 3 | Current above set value | PURPLE | Check Property usage, if low then the charging session will resume. Setting should be checked and confirmed correct | Error can be related to vehicle, disconnect and reconnect vehicle |
| 16 | Residual Current Error | DC leakage is above 6mA | RED | Remove charging cable and re connect. Power cycle. | Constant fault requires on site visit |
| 17 | Protective Earth or Phase Reversal fault | Earth fault or incorrect phase connection | RED | Power Cycle device | Supply cable connection to be checked, if ok then a earth reading should be measured. |
| 18 | RFID Reader Error | RFID Error | RED | Check correct (authorised) RFID cards are used. Power cycle device | Constant fault requires on site visit |
| 19 | Connector lock failure | Interlock issue | RED | Remove charging cable and reconnect. Try alternative car or cable | Constant fault requires on site visit |
| 20 | Over Current Failure | Permanent error cause by overcurrent during 3 attempts to charge | PURPLE | Available power is too low due to usage. Reduce consumption by other appliances. Power cycle device | Constant fault requires on site visit |
| 22 | Power optimiser communication error | Issue with Power optimiser set up | RED | Settings should be checked. CT Clamp or external meter checked. Reset power optimiser settings and power cycle device | Constant fault requires on site visit |
| 24 | External RFID Error | RFID Reader error | RED | RFID Cable should be checked | Onsite Visit required |
| 25 | Power Meter Failure | MID Communication error | RED | Settings should be checked, Power cycle device | Constant fault requires on site visit |
| 26 | RCD Device Error | Internal RCD error (DC leakage) | RED | Power cycle device | Constant fault requires on site visit |
| 27 | Installation Error | Supply cable connection error or Incorrect rotary switch position | RED | Check L and N connections are correct. Check Rotary switch is in correct position | Constant fault requires on site visit |
| 28 | PEN error | Supply Voltage is outside range of 207 to 253V | RED | Power cycle the device (Firmware update will incorporate a auto reset, available early 2025) | Auto reset to be available 2025 |
| 29 | Emergency Switch Error | DC Products Only | N/A | | |
| 30 | Board Communication Error | Internal communication error | RED | will automatically reset when cleared, power cycle device | Constant fault requires on site visit |
| 31 | TIC Communication Error | Power optimisation with external meter(Modbus) | RED | Incorrect settings selected on P/O |
|